Privacy Policy - Mass Unfollow Extension

Effective Date: January 10, 2025
Last Updated: January 10, 2025

Overview

This Privacy Policy explains how the Mass Unfollow Extension ("Extension", "we", "us", or "our") collects, uses, and protects your information when you use our Chrome browser extension for managing your X (Twitter) following list.

Information We Collect

Usage Information

  • License key (stored locally in your browser)
  • Email address (for license delivery)
  • Usage statistics (daily unfollow counts)
  • Extension version and browser type

Payment Information

  • Payment data is processed by third-party payment processors
  • We do not store your credit card details
  • Only transaction status and subscription info is retained

How We Use Your Information

  • License Verification: Validate your license key and enforce usage limits
  • Service Delivery: Enable extension functionality and features
  • Usage Tracking: Monitor daily unfollow limits and prevent abuse
  • Customer Support: Respond to inquiries and provide assistance
  • Service Improvement: Analyze usage patterns to improve the extension
  • Communication: Send license keys and important service updates via email

Data Storage and Security

  • License key and settings stored locally in your browser
  • Usage data stored on secure cloud servers
  • All data encrypted in transit (HTTPS)
  • Payment processing handled by certified third-party providers
  • We never store or access your payment card details

Data Sharing and Third Parties

We do NOT sell, rent, or trade your personal information.

We only share data with trusted service providers necessary to operate our service (payment processing, email delivery, hosting).

Your X/Twitter Data

Important: The extension reads your X/Twitter following list to perform unfollow actions. This data:

  • Is processed locally in your browser only
  • Is never stored on our servers
  • Is never transmitted to us or third parties
  • Only unfollow counts are sent to our server for daily limit tracking

Your Rights

You have the right to:

  • Access: Request a copy of your data
  • Deletion: Request deletion of your license and data
  • Correction: Update incorrect information
  • Export: Receive your data in portable format
  • Unsubscribe: Cancel subscription and stop data collection

To exercise these rights, contact us at support@unfollow-x.com

Data Retention

  • Active Licenses: Data retained while license is active
  • Expired/Cancelled: Data retained for 90 days, then permanently deleted
  • Usage Stats: Aggregated data retained for 1 year for analytics
  • Financial Records: Retained for 7 years (legal requirement)

Cookies and Tracking

  • Session cookies for website authentication
  • No advertising cookies or trackers
  • No third-party analytics

Children's Privacy

Our service is not intended for users under 13 years old. We do not knowingly collect information from children. If you believe we have collected data from a child, contact us immediately.

International Users

Our services are hosted in the United States. By using our extension, you consent to the transfer and processing of your data in the US. We comply with applicable data protection laws including GDPR for EU users.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the extension after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions or concerns:

Last updated: January 10, 2025