Privacy Policy - Mass Unfollow Extension

Overview

This Privacy Policy explains how the Mass Unfollow Extension ("Extension", "we", "us", or "our") collects, uses, and protects your information when you use our Chrome browser extension for managing your X (Twitter) following list.

Information We Collect

Usage Information

• Account email and Supabase user ID
• License key, plan, status, and activated device identifiers
• Daily unfollow counts used to enforce plan limits
• Extension settings stored in Chrome storage

Payment Information

• Payment data is processed by third-party payment processors
• We do not store your credit card details
• Only transaction status and subscription info is retained

How We Use Your Information

• License Verification: Validate your license key and enforce usage limits
• Service Delivery: Enable extension functionality and features
• Usage Tracking: Monitor daily unfollow limits and prevent abuse
• Customer Support: Respond to inquiries and provide assistance
• Communication: Send license keys and important service updates via email

Data Storage and Security

• License key and settings stored locally in your browser
• Account, license, device activation, and usage-limit data stored by our cloud providers
• All data encrypted in transit (HTTPS)
• Payment processing handled by certified third-party providers
• We never store or access your payment card details

Data Sharing and Third Parties

We do NOT sell, rent, or trade your personal information.

We disclose only the data needed to operate the service to Netlify (hosting and license storage), Supabase (account authentication), Stripe (payments and subscriptions), and Mailgun (transactional and support email).

Your X/Twitter Data

Important: The extension reads the X/Twitter pages you open to identify following relationships and apply your selected filters. Depending on the filters you enable, it processes usernames, profile URLs, follower and following counts, bio text, verification and default-avatar status, account age, and recent public activity.

• Is processed locally in your browser, including in a small X profile helper window used for advanced filters
• Is never stored on our servers
• Is never transmitted to us or third parties
• Only unfollow counts are sent to our server for daily limit tracking

Limited Use

Data obtained through the extension is used only to provide and improve the user-facing unfollow, filtering, licensing, account, support, and subscription features described in this policy. We do not use or transfer it for personalized advertising, credit decisions, or sale to data brokers. Humans may access user data only with the user's explicit consent for support, when necessary for security or legal compliance, or after the data has been aggregated and anonymized for internal operations.

Mass Unfollow's use and transfer of user data complies with the Chrome Web Store User Data Policy, including its Limited Use requirements.

Your Rights

You have the right to:

• Access: Request a copy of your data
• Deletion: Request deletion of your license and data
• Correction: Update incorrect information
• Export: Receive your data in portable format
• Unsubscribe: Cancel subscription and stop data collection

To exercise these rights, contact us at support@unfollow-x.com

Data Retention

• Account and License Data: Retained while needed to provide the service and resolve account, fraud, or support issues
• Usage Counts: Retained as needed to enforce plan limits and maintain service records
• Financial Records: Retained as required for payment, tax, accounting, and legal obligations
• Deletion Requests: Evaluated and completed subject to legal, fraud-prevention, and operational retention requirements

Cookies and Tracking

• Session cookies for website authentication
• No advertising cookies or trackers
• No third-party analytics

Children's Privacy

Our service is not intended for users under 13 years old. We do not knowingly collect information from children. If you believe we have collected data from a child, contact us immediately.

International Users

Our services are hosted in the United States. By using our extension, you consent to the transfer and processing of your data in the US. We comply with applicable data protection laws including GDPR for EU users.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the extension after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions or concerns:

• Email: support@unfollow-x.com
• Website: https://unfollow-x.com/support